Customer Service Associate (Healthcare)

E-Solutions IT Services

Дин45.5-54.6K[Monthly]
On-site - Quezon City1-3 Yrs ExpHigh/Senior High SchoolFull-time
Share

Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

Description

  • Respond promptly to customer inquiries via phone, email, or chat.
  • Provide information about products, services, and company policies.
  • Resolve customer complaints or issues in a timely and professional manner.
  • Process customer orders, returns, and exchanges.
  • Document customer interactions and transactions accurately in the system.
  • Collaborate with other departments to ensure customer satisfaction.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Assist with any other duties related to customer service as assigned.

Requirements

  • High School Diploma or equivalent.
  • Minimum of 1 year of experience in the BPO industry.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Ability to manage and prioritize multiple tasks in a fast-paced environment.
  • Friendly and approachable demeanor with a customer-first attitude.
  • Ability to work onsite with a flexible schedule.


Customer ServiceCall CentreEnglish Language
Preview

Dan Marco Santiago

Senior RecruiterE-Solutions IT Services

More than ten replies today

Work Location

Cyberpark Tower 2. J393+5MW, Cubao, Quezon City, Metro Manila, Philippines

Posted on 20 March 2025

Similar Jobs

See more

E-Solutions IT Services

Unfinanced / Angel

<50 Employees

Human Resources & Recruitment

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.