Customer Service Agent
Neksjob Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues promptly and effectively.
- Maintain a positive attitude while assisting customers.
- Document customer interactions in the CRM system.
- Collaborate with team members to enhance service quality.
- Participate in training programs for continuous improvement.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No experience necessary; training will be provided.
- Skills and Competencies: Proficient English language skills, strong customer service abilities, effective problem-solving, team player mentality, and excellent interpersonal skills.
- Responsibilities and Duties: Assist customers via phone, resolve inquiries, and provide information about products and services.
- Working Conditions: Fast-paced call center environment with flexible shifts.
- Qualities and Traits: Positive attitude, patience, and a dedication to exceptional service.
Airabel Zara
HR OfficerNeksjob Philippines
More than ten replies today
Working Location
-, Taguig, Taguig, Metro Manila, Philippines
Posted on 17 July 2025
Explore similar jobs
View more similar jobsCustomer Service Agent
Neksjob PhilippinesДин44.4-53.2K[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Customer Service Agent
Metacom Business Process Outsourcing Solution Inc.Дин44.4-62.1K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
Roselle JayloHR Hiring Officer
Customer Service Agent
[24]7.aiДин26.6-35.5K[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Janice JavierRecruiter
Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.Дин35.5-53.2K[Monthly]
On-site - Taguig<1 Yr ExpEdu not requiredFull-time
Hazel Ann TenorioRecruitment Specialist
Customer Service Agent
Welsend Global ServicesДин35.5-53.2K[Monthly]
On-site - Taguig1-3 Yrs ExpDiplomaFull-time
Welsend GlobalHR Officer
Neksjob Philippines
<50 Employees
Human Resources & Recruitment
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.