Customer Service Agent
Alorica
Job Description
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, complaints, and product information.
- Assist customers with inquiries, resolve issues, and provide product information.
- Maintain a positive, empathetic, and professional attitude.
- Document and track customer interactions accurately.
- Collaborate with team members to improve service processes.
- Meet or exceed performance metrics and customer satisfaction goals.
- Educational Qualifications: High School diploma or equivalent required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Excellent English language proficiency, strong customer service orientation, effective problem-solving abilities, and a team player attitude.
- Working Conditions: Office environment or remote work options available, typically full-time hours.
- Qualities and Traits: Positive attitude, empathy, patience, and excellent communication skills.
Edilbert Balla
Sourcing AssociateAlorica
Active today
Working Location
Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines
Posted on 18 June 2025
Explore similar jobs
View more similar jobsNon Voice Representative- With or Without Experience
Caldwell Communications Consultancy PhilippinesДин34.8-43.5K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Daniel CortezHR Manager
Customer Service Agent
Neksjob PhilippinesДин34.8-52.2K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Customer Service Representative
Work-1 Manpower Recruitment ServicesДин26.1-34.8K[Monthly]
On-site - Quezon City<1 Yr ExpBachelorFull-time
Jerico CapidosHR Officer
Dayshift Non Voice- Pure Chat CSR Agent
Sapient Global ServicesДин34.8-43.5K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Sapient CareersRecruiter
Customer Service Agent - Fresh Graduates / NO BPO Exp - Alorica Cubao
TalentLink OutsourcingДин32.2-52.2K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Prince VillacoraHR Manager
Alorica
Series C
>1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.