Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints in a timely manner.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Assist in developing customer service policies and procedures.
- Continuously seek to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service or call center environment.
- Skills and Competencies: Proficient in English, excellent people skills, strong customer service orientation, and a team player.
- Working Conditions: Office setting with standard working hours; may require shift work.
- Qualities and Traits: Empathetic, patient, and adaptable to changing situations.
Eduard Lagman
HR OfficerMetacom Business Process Outsourcing Solution Inc.
High response rate
Working Location
Madrigal Ave
Posted on 01 August 2025
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