Customer Care Representative
Mr Jeff
Job Description
Benefits
Allowances
Transportation Allowance
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance
Perks Benefits
Employee Discount
Professional Development
Job Training, Professional Development
Description
- Greet customers warmly and assist with drop-off and pick-up of laundry orders.
- Process transactions, including payments, refunds, and loyalty rewards.
- Answer customer inquiries via phone, email, and in-person regarding services, pricing, and turnaround times.
- Track and update customer orders in the system, ensuring accuracy and timely completion.
- Address and resolve customer concerns with professionalism and efficiency.
- Maintain a clean, organized, and welcoming front desk area.
- Assist with light administrative tasks, such as data entry and inventory checks.
- Upsell additional services (e.g., dry cleaning, special care treatments) when appropriate.
Requirements
- Previous customer service or retail experience preferred.
- Strong communication and interpersonal skills. - Ability to multitask in a fast-paced environment.
- Basic computer proficiency (POS systems, email, etc.).
- Friendly, patient, and problem-solving attitude. - Willingness to work flexible hours, including weekends if needed.
Dante Reyes
OwnerMr Jeff
Active today
Working Location
Mr Jeff Laundry, Venice Grand Canal Mall
Posted on 09 July 2025
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