Customer Care Representative - Alorica Cebu City - Work Onsite
Alorica Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Others
Office Parties
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Vacation Leave, Volunteer Time Off
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints efficiently.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance service quality.
- Meet performance metrics and contribute to team goals.
Requirements & Benefits of ALORICA PH!
- Competitive Salary Range
- NO BPO experience needed – We’ll train you!
- College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off PAID
- Anniversary Bonus
- Annual Performance Increase
- WORK ONSITE with a professional & supportive team
Prince Jethro Evangelista
HR ManagerAlorica Philippines
Reply 1 Time Today
Working Location
Alorica Cebu IT Park. 8WJ5+J5J, Cebu City, 6000 Cebu, Philippines
Posted on 29 September 2025
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