Customer Care Representative
Metacom Careers
Job Description
Benefits
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Family Medical Leave, Maternity & Paternity Leave, Solo Parent Leave, Special Leave for Women
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and resolve issues efficiently.
- Maintain a positive and professional demeanor in all interactions.
- Document customer interactions and feedback for quality assurance.
- Collaborate with other departments to enhance customer experience.
- Handle customer inquiries, resolve issues promptly, and maintain positive relations with clients.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: Fresh graduates or students are welcome to apply.
- Skills and Competencies: Proficiency in English, strong customer service skills, effective problem-solving abilities, and a team-oriented mindset.
- Working Conditions: Office environment with standard working hours, potential for remote work.
- Qualities and Traits: Empathetic, patient, proactive, and excellent communicator.
Dela Cruz Albert Ezemiel
HR OfficerMetacom Careers
Replied 9 minutes ago
Working Location
McKinley Hill Cyberpark. G2MX+X6V, Taguig, 1638 Metro Manila, Philippines
Posted on 29 May 2025
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