Customer Care Representative

Metacom Careers

Дин54.2-63.3K[Monthly]
On-site - TaguigNo Exp RequiredBachelorFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Assist customers with inquiries, resolve issues, process orders, and provide product information.
  • Provide accurate information about products and services.
  • Handle complaints and resolve issues efficiently.
  • Maintain a high level of customer satisfaction.
  • Document interactions and feedback in the system.
  • Collaborate with other teams to enhance service quality.

Requirements

  • Educational Qualifications: Bachelor's degree in any field.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong communication, active listening, problem-solving abilities, and proficiency in customer service.
  • Working Conditions: Primarily office or remote work, flexible hours, and team-oriented environment.
  • Qualities and Traits: Empathetic, patient, detail-oriented, and motivated to help others.
Customer Service
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Brian Lamban CSSWB

HR ManagerMetacom Careers

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Working Location

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

Posted on 28 May 2025

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