Toyota Financial Services Philippines In House Collection Associate

Toyota Financial Services Philippines

Дин26.5-35.3K[Monthly]

On-site - Makati<1 Yr ExpBachelorFull-time

Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Anniversary Gifts, Annual Appraisal, Holiday Gifts
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Others
Office Parties
Perks Benefits
Free Meals, Retirement Plan
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

Handles and monitors in-house collection follow-up bucket of 1-30 days past due.
Negotiates settlement or promise to pay date from past due accounts; advises and counsels clients then recommends actions.
Handles in-house collection inquiries of walk-in clients; discusses and explains comprehensively to clients all necessary information.
Documents follow-up notes and updates clients’ profile
Prepares input sheets for adjustments and posting of payment and pay-offs.
Prepares entries of redeposits of returned checks.
Analyzes client profile, computes payment dues and prepares order of payment to cashier.
Obtains complete and updated information of clients’ credit record; reconciles ledger and payment dues.
Performs other job-related duties as assigned.

Graduate of a Bachelor's Degree in Business Administration, Marketing or Communications, and other related courses
With active listening skills, problem solving skills, customer service
Written and Oral Communication Skills
Willing to work onsite (Makati Head Office).

Listening SkillsCommunication SKillsProblem SolvingCustomer Service