Job Qualifications:

• Graduate of any finance or business-related courses
• With at least 1 year experience in billing is preferred but fresh graduates are welcome to apply
• Excellent writing and verbal communication
• Collaborative, team player and good organizational skills
• Good attention to detail
• Proficient in using MS Office Applications
• Background in customer service or collection is an advantage but no required

Job Description:

• Encode meter readings and process payments for water and electricity within the system.
• Ensure the accuracy, completeness, and timeliness of billings and notices for utilities and association dues.
• Issue official receipts for all payments received.
• Generate detailed reports on collection efficiency and outstanding balances for utilities and association dues.
• Provide disconnection lists to the designated third-party contractor and the project engineer.
• Establish and maintain effective coordination with internal and external stakeholders.
• Prepare and distribute accurate monthly association dues statements to all property owners.
• Update and maintain unit owner records within the billing system to ensure accurate billing details.
• Answer all client queries regarding their dues in all possible communication channels.
• Provide regular updates on collection status to the property manager.
• Perform other duties as assigned by the Supervisor or Manager.

Please refer to job description.