Company Description

TACS Business Consultancy Services provides tax consultancy, payroll outsourcing, tax compliance, bookkeeping, business registration, and other business solutions tailored to meet the needs of diverse clients. Our mission is to help MSMEs, and individual and corporate clients find the best solutions for their businesses. We are dedicated to providing exceptional and reliable services to drive our clients' success.

Role Description

This is an full-time role for a Client Operations Associate. As a fulltime position, this role will be responsible for providing exceptional customer service and administrative support to our valued clients.

What you'll be doing

• Handling client inquiries and requests via phone, email, and chat in a timely and professional manner
• Maintaining comprehensive and accurate client records and documentation
• Collaborating with the team and client representatives to ensure client needs are met
• Providing administrative support, such as recording of company's expenses, collections, preparation of payments to suppliers/vendors, follow-up payments/collections
• Conducting fieldwork/s to Government Agencies for Registrations, Amendments or to client's office for other matters
• Encoding Receipts/Invoices of Clients for processing, prepare transmittals for send out of documents to clients,
• Identifying opportunities for process improvements and contributing to the enhancement of client service

What we're looking for

• Must be a graduate of Bachelor of Science in Business Administration, major in Financial Management, Operations Management, Office Administration, Management Accounting and equivalent
• At least 1 year work experience related to Administrative Support, Fresh graduates are welcome to apply
• Must be located within Rizal area
• Strong communication and interpersonal skills, with the ability to build rapport and provide excellent customer service
• Excellent organizational and multitasking abilities, with a keen eye for detail
• Proficiency in Microsoft Office suite (Word, Excel, Outlook), Google Workspace (Google Sheets, Drive, Docs) and equivalent
• A positive, proactive, and adaptable mindset, with a willingness to learn and take on new challenges

What we offer

• Monthly Salary - PHP 15,000.00
• 5 days a week work schedule, free meals if rendering overtime
• Service Incentive Leaves every year, Incentives for every client referral
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment with a focus on work-life balance

For interested applicants, please send a copy of your resume / CV to [email protected].

Please refer to job description.