Non-Voice | Chat Support Representative

RSD Human Resource Management Consultancy

Дин35.4-44.2K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide product information and troubleshooting assistance.
  • Handle customer complaints and resolve issues promptly.
  • Maintain accurate customer records and documentation.
  • Work collaboratively with team members to improve service quality.
  • Adhere to company policies and procedures consistently.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of experience in customer service preferred.
  • Skills and Competencies: Strong customer service, organizational, and interpersonal skills; proficiency in sales pitching and closure; ability to provide back office support.
  • Working Conditions: Office environment, possible shifts including evenings and weekends.
  • Qualities and Traits: Patience, resilience, excellent communication, and a positive attitude.
Customer ServiceOrganizational SkillsInterpersonal SkillsSales Pitching and ClosureBack Office Support
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Maricel Viovicente

Career Architect IIRSD Human Resource Management Consultancy

Active within three days

Working Location

Gilmore 7

Posted on 26 August 2025

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