Chat Support Representative (Non-voice) - Alorica Makati - Work Onsite
Alorica Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Occupational Accident Insurance, HMO
Others
Office Parties
Perks Benefits
Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
- Answer customer inquiries via email, or chat
- Resolve complaints and provide effective solutions
- Process orders, payments, and refunds
- Assist with product and service support
- Maintain accurate customer records in the system
- Communicate clearly and follow company guidelines
- Upsell or cross-sell products and services
- Coordinate with other teams for issue resolution
- Meet performance and quality metrics
- Gather and relay customer feedback
Requirements & Benefits of ALORICA PH!
- Competitive Salary Range
- NO BPO experience needed – We’ll train you!
- College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off PAID
- Anniversary Bonus
- Annual Performance Increase
- WORK ONSITE with a professional & supportive team
Prince Jethro Evangelista
HR ManagerAlorica Philippines
Reply 1 Time Today
Working Location
Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines
Posted on 30 September 2025
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