Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

Дин26.4-44K[Monthly]
On-site - TaguigFresh Graduate/StudentBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Vacation Leave

Description

  • Answer incoming calls and address customer inquiries.
  • Provide accurate information and resolve customer issues.
  • Document interactions in the database.
  • Follow up with customers as needed.
  • Maintain a positive and empathetic attitude.
  • Meet performance targets and quality standards.
  • Collaborate with team members to improve processes.

Requirements

  • Educational Qualifications: A Bachelor's degree in any field is required.
  • Experience Level: Ideal for fresh graduates or students seeking entry-level positions.
  • Skills and Competencies: Proficiency in the English language, strong customer service abilities, and call center experience preferred.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain call logs.
  • Working Conditions: Fast-paced environment, often involving shift work.
  • Qualities and Traits: Excellent communication skills, empathy, patience, and problem-solving mindset.
English LanguageCustomer ServiceCall Centre
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Jaylo Roselle

HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.

Replied 6 minutes ago

Working Location

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Posted on 11 July 2025

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