Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
- Handle inbound and outbound calls professionally and courteously.
- Provide accurate information to customers regarding products and services.
- Resolve customer inquiries and issues efficiently to ensure satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Work collaboratively with team members to improve service quality.
- Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
- Qualities and Traits: Excellent communication skills, both verbal and written.
- Qualities and Traits: Strong problem-solving skills with a customer-focused mindset.
- Qualities and Traits: Patience and empathy when dealing with customer concerns.
- Working Conditions: Ability to work in a fast-paced environment with minimal supervision.
RL Malonzo
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Active within three days
Posted on 28 November 2025
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