Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Handle Outbound calls and assist customers with inquiries.
- Provide accurate information regarding products and services.
- Resolve customer complaints effectively and efficiently.
- Document interactions in the CRM system.
- Work collaboratively with team members to achieve targets.
- Maintain a high level of professionalism and empathy.
Requirements
- Educational Qualifications: Bachelor's degree required.
- Experience Level: Less than 1 year of experience in a call center or customer service role.
- Skills and Competencies: Excellent communication, active listening, problem-solving skills, and proficiency in using call center software.
- Working Conditions: Fast-paced office environment, often requiring shift work.
- Qualities and Traits: Friendly, patient, adaptable, and a strong team player.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Ortigas Center. Ortigas Center, Pasig, Metro Manila, Philippines
Posted on 01 August 2025
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