• Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
• Provide accurate information and resolve customer issues efficiently.
• Maintain customer records by updating account information and documenting interactions.
• Assist with troubleshooting and product queries, escalating to higher support when necessary.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 0–1 year.
• Skills and Competencies: Strong command of the English language.
• Skills and Competencies: Excellent customer service skills.
• Skills and Competencies: Effective problem-solving abilities.
• Qualities and Traits: Team player with a strong work ethic.