• Handle inbound calls related to products, services, bookings, and client concerns.
• Conduct outbound calls for follow-ups, sales offers, appointment reminders, and client re-engagement.
• Present and promote beauty products and services to potential clients.
• Maintain accurate and updated client records in the CRM system.
• Achieve daily, weekly, and monthly sales targets.
• Provide personalized and professional assistance to clients to ensure a positive customer experience.
• Coordinate with internal teams for booking concerns, scheduling, and service inquiries.
• Uphold company standards and maintain a high level of product knowledge.

Responsibilities

• With or without call center experience (training will be provided).
• Preferably with background in sales, customer service, or beauty/aesthetics.
• Excellent communication and interpersonal skills.
• Confident, goal-driven, and persuasive in promoting products and services.
• Ability to handle shifting schedules (between 6:00AM–10:00PM).
• Basic computer literacy and ability to learn CRM tools.
• Strong work ethic, professionalism, and positive attitude.