Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

Дин35.7-53.6K[Monthly]
On-site - MuntinlupaFresh Graduate/StudentBachelorFull-time
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Job Description

Benefits

  • Professional Development

    Apprenticeship Program, Diversity Program, Employee Assistance Program, Job Training, Mentorship Program, Professional Development, Scholarship Program

Description

  • Provide exceptional customer service over the phone.
  • Handle customer inquiries, complaints, and support requests.
  • Document interactions and update customer information accurately.
  • Collaborate with team members to resolve issues.
  • Achieve performance metrics, including call volume and customer satisfaction.
  • Maintain up-to-date knowledge of products and services.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: Fresh graduates or students seeking entry-level opportunities.
  • Skills and Competencies: Proficiency in back office support, exceptional organizational skills, strong work ethic, and fluency in English.
  • Working Conditions: Office environment; may require flexible hours.
  • Qualities and Traits: Strong interpersonal skills, proactive approach, and adaptability.
Back Office SupportOrganizational SkillsStrong Work EthicEnglish LanguageCustomer ServiceProblem Solving
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Dela Cruz Albert Ezemiel

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

Foundever Philippines - ATC. New Alabang Village, 2 Madrigal Ave, Muntinlupa City, Metro Manila, Philippines

Posted on 17 June 2025

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Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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