Call Center Representative
Metacom Careers
Job Description
Description
- Answer inbound customer calls and address inquiries.
- Provide information about products and services.
- Troubleshoot issues and resolve customer complaints.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Fresh graduates or students welcome.
- Skills and Competencies: Strong customer service, effective communication, and problem-solving skills.
- Responsibilities and Duties: Handle customer inquiries, provide product information, and resolve complaints.
- Working Conditions: Office environment, possible shifts, and flexible hours.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Brenny Lamban
HR ManagerMetacom Careers
High response rate
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 04 June 2025
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