Call Center Representative
Metacom Careers
Job Description
Benefits
Perks Benefits
Annual Company Trip, Sleeping Quarters
Time Off & Leave
Bereavement Leave, Birthday Leave, Sick Leave, Vacation Leave, Volunteer Time Off
Work-Life Balance
Flexible Hours
Description
- Manage incoming calls and customer inquiries with professionalism.
- Provide accurate information regarding products and services.
- Resolve customer complaints efficiently and effectively.
- Document interactions in the customer management system.
- Collaborate with team members to enhance customer satisfaction.
- Meet performance metrics and contribute to team goals.
- Manage customer inquiries, provide information, and resolve issues effectively.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Excellent communication and customer service skills in English.
- Working Conditions: Office environment, with possible shifts including evenings and weekends.
- Qualities and Traits: Strong problem-solving skills, patience, and a friendly demeanor.
Brian Lamban CSSWB
HR ManagerMetacom Careers
High response rate
Working Location
1180, McKinley Hill Dr. McKinley Hill Dr, Taguig City, Metro Manila, Philippines
Posted on 30 May 2025
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