Call Center Agent
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Dental Insurance, Health Insurance, HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave
Description
- Provide excellent customer service through chat or email support.
- Manage incoming inquiries and resolve issues effectively.
- Document customer interactions accurately.
- Understand and communicate product features and benefits.
- Collaborate with team members to improve service quality.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Strong customer service skills, proficiency in English, ability to perform back office support tasks.
- Working Conditions: Office environment, potential for shift work, and team collaboration.
- Qualities and Traits: Excellent communication skills, empathy, problem-solving ability, and a positive attitude.
Monica Dela Cruz
HR OfficerMetacom Business Process Outsourcing Solution Inc.
High response rate
Working Location
Quezon City. Quezon City, Metro Manila, Philippines
Posted on 11 August 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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