Call Center Agent
Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and escalations efficiently.
- Maintain detailed records of customer interactions.
- Achieve performance targets and metrics.
- Collaborate with team members to enhance service delivery.
- Support training and onboarding of new agents.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training provided.
- Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, adept team player, and a strong work ethic.
- Working Conditions: Office-based environment; may include shift work, including evenings and weekends.
- Qualities and Traits: Excellent communication skills, patience, empathy, and a proactive attitude.
Jayvee Mercado
HR ManagerStaffing co.
Reply 1 Time Today
Working Location
c5, Concentrix Bridgetowne Recruitment Site. C5 Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 09 July 2025
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