• Provide exceptional customer service and support via various communication channels.
• Assist customers with inquiries and resolve issues in a timely manner.
• Communicate effectively with customers to ensure a positive experience.
• Collaborate with team members to improve overall service delivery.
• Maintain accurate records of customer interactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (Entry-level)
• Skills and Competencies: Proficient in English language, excellent customer service skills, ability to work in a team environment
• Responsibilities and Duties: Ability to handle customer calls and inquiries effectively
• Qualities and Traits: Strong interpersonal skills, patience, and proactive problem-solving abilities
• Working Conditions: Comfortable working in a call center environment