• Manage incoming calls and customer inquiries effectively.
• Provide accurate information and assistance to customers regarding products and services.
• Resolve customer issues and complaints in a timely and professional manner.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to enhance service quality and achieve performance goals.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language, excellent Customer Service skills, Team Player, Strong Work Ethic
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Qualities and Traits: Positive attitude and patience in handling customer inquiries