No BPO Experience Required | Customer Service Representative | Ilocos

Sutherland Philippines

Дин26.6-44.4K[Monthly]
On-site - Ilocos Norte<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    Health Care On-Site, Life Insurance, HMO

  • Professional Development

    Employee Assistance Program, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Provide clear and professional answers to various questions regarding Travel inquiries
  • Meet all productivity and quality requirements and guidelines
  • Model and work by the company's core values
  • Achieve and maintain required metrics and goals

Requirements

  • Finished at least 2 years in college (or High School Graduate + relevant work experience)
  • At least 1 year experience in a customer oriented and/or sales role
  • Minimum 6 months experience in Travel or Hospitality industry
  • Capable of customer management and can negotiate, overcome objections, and/or upsell/cross-sell
  • Excellent English written and verbal communication skills
  • Working knowledge on computers
Customer ServiceEnglish Language
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Irene Nuguid

LeadSutherland Philippines

Replied 9 minutes ago

Working Location

G/F, Robinsons Ilocos - BPO Office. 5HHR+QFF, Manor, San Nicolas, Ilocos Norte, Philippines

Posted on 22 March 2025

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