• Handle inbound and outbound calls to provide excellent customer service.
• Assist customers with inquiries, complaints, and service requests.
• Utilize problem-solving skills to address and resolve customer issues effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality and efficiency.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Entry-level (No experience required)
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Excellent verbal and written communication skills in English
• Qualities and Traits: Strong interpersonal and people skills
• Skills and Competencies: Ability to work in a fast-paced environment
• Skills and Competencies: Basic technical skills and familiarity with digital tools