• Assisting customers who bring in their units for maintenance.
• Protecting the units on display in the showroom and keeping an eye out for shoplifters.
• Creating service records for the devices that clients have left for repair.
• After technicians have completed the unit diagnosis, repair order forms are prepared.
• Notifying the client of the unit diagnosis and obtaining their consent before proceeding with the repair.
• After giving clients the specifics of repairs, routine paperwork is prepared.
• Notifying clients that their units have been fully fixed and are prepared for release and pickup from the service center shop.
• Encoding repair records for file and reference.

Work Location: BOSE Service Center, Connecticut St. San Juan City