Position Title: Office Manager – Back-Office & Compliance

Work Arrangement: Full-Time, Onsite (Congressional Avenue, Quezon City)

Schedule: Monday to Friday, 9:00 AM – 6:00 PM

Reports to: Managing Partner

Salary Range: ₱35,000 gross/month

About the Role

We are looking for a capable and hands-on Office Manager to lead our onsite back-office team and oversee core operations across finance, HR, compliance, and administrative support. You will manage a lean team of 5–15 staff and serve as the anchor between internal operations, vendor coordination, and our outsourced finance partner.

This is a key leadership role where your ability to translate policies into clear execution, ensure timely and accurate transactions, and uphold labor compliance standards will have a direct impact on the company’s growth and stability.

Team Leadership & KPI Management

• Set goals, coach team members, and manage performance
• Lead weekly team huddles and monitor outputs
• Target: ≥ 90% team KPIs achieved quarterly

Finance Oversight

• Review and approve POs, ORs, and payment runs
• Monitor AP/AR aging and coordinate cash flow with the outsourced accountant
• Target: AP and AR aging ≤ 30 days; collection rate ≥ 95%

Compliance & Internal Controls

• Enforce SOPs, segregation of duties, and document retention policies
• Co-sign and monitor regulatory filings with the outsourced finance team
• Target: Zero major findings during BIR/DOLE audits

Process Improvement

• Identify and implement workflow enhancements across AP, AR, payroll, and procurement
• Target: Achieve ≥ 10% reduction in cycle times within 12 months

Vendor & Client Escalations

• Resolve billing issues and high-value vendor disputes
• Step into collection efforts for receivables overdue beyond 60 days
• Target: Less than 2% of receivables overdue > 60 days

Reporting & Analytics

• Prepare a concise monthly dashboard (Ops, Finance, HR, Compliance) for the Managing Partner
• Target: Dashboard delivered by the 5th of each month

Culture Stewardship

• Model professionalism, coach future leaders, and support team morale
• Target: ≥ 85% positive pulse-survey score from team

• 3–5 years of combined experience in operations, finance, or HR administration
• At least 1 year in a supervisory or team lead role
• Strong leadership presence with the ability to guide, coach, and hold a team accountable
• Hands-on experience with AP, AR, payroll, procurement, and basic PH labor compliance
• Proficiency in QuickBooks or similar accounting tools
• Solid skills in Excel or Google Sheets
• Familiarity with cloud-based HRIS/ERP platforms (e.g., Odoo, Zoho, etc.)
• Strong English communication skills, especially for client/vendor calls
• Demonstrated results in cash-flow management, compliance, or process streamlining

Preferred:

• Background in Employer-of-Record services, BPO, or shared services
• Project management or Lean/Six Sigma training/certification

Work Culture & Benefits

We believe in doing the right thing and doing it well. You’ll enjoy direct access to decision-makers, the authority to improve operational workflows, and a central role as we scale from 30 to 100+ employees.

Benefits include:

• Government-mandated contributions
• HMO upon regularization
• Performance-based bonuses tied to team KPIs

Interested? Chat your responses to the questions below so we can know more about you:

1. Have you ever led a small team where you were responsible for both coaching performance and enforcing company processes? Briefly describe the setup and how you handled it.
2. Imagine your finance associate wants to rush a payment without supporting documents to meet a vendor deadline. What would you do?
3. What’s one process or policy you personally improved in a past role that led to better cash flow, compliance, or operational efficiency? What result did it have?