Account Management

• Develop and maintain strong relationships with key retail and distribution partners.
• Act as the primary point of contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction.
• Negotiate contracts, terms, and promotional agreements to align with company goals and account needs.

Sales Strategy and Execution

• Develop and implement account-specific sales strategies to drive revenue growth and market share for skincare products.
• Monitor sales performance against targets, analyze trends, and adjust strategies as needed to achieve goals.
• Coordinate with the marketing team to plan and execute promotional activities, product launches, and in-store events.

Market Analysis and Reporting

• Conduct market research and competitor analysis to identify opportunities and threats within key accounts.
• Prepare and present regular reports on account performance, sales forecasts, and market trends to senior management.
• Utilize data to provide insights and recommendations for improving account performance and product positioning.

Customer Collaboration

• Work closely with key accounts to understand their business needs, customer preferences, and market dynamics.
• Collaborate with accounts to develop customized solutions, including promotional campaigns, merchandising strategies, and product placements.
• Gather and act on customer feedback to enhance product offerings and service delivery.

Sales Operations

• Oversee the order management process, ensuring timely and accurate delivery of products to key accounts.
• Monitor inventory levels and coordinate with supply chain and logistics teams to address any supply or distribution issues.
• Manage trade spend and ensure that promotional budgets are utilized effectively to maximize return on investment.

Cross-Functional Coordination

• Collaborate with internal teams, including marketing, product development, and supply chain, to ensure alignment of strategies and efficient execution of plans.
• Provide feedback and insights to help shape product development and marketing strategies based on customer needs and market conditions.
• Perform other services for Biocostech Philippines Corporation, its affiliates, and its subsidiaries.

Performance Metrics

• Track and analyze key performance indicators (KPIs) such as sales growth, market share, and account profitability.
• Set and achieve specific goals related to revenue, product placement, and customer satisfaction for assigned accounts.

Job Qualifications:

• Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma/Master’s Degree in Business Administration, Marketing, Management, or a related field.
• With at least three to five (3–5) years of experience in Key Account Management, Sales within the FMCG or skincare industry.
• Strong background in handling Modern Trade accounts, preferably with retailers such as SM Group, Puregold, Robinsons, 7-Eleven, and other Key Accounts.
• Highly analytical, creative, and organized, with strong leadership skills.
• Proven track record in managing key accounts and driving consistent sales growth.
• Excellent negotiation, communication, and relationship-building abilities.
• Strong problem-solving and decision-making skills.
• Proficient in sales management software and Microsoft Office Suite.