PHRN - Healthcare Voice Account

MetHealth

急招
Дин52.9-61.7K[月薪]
现场办公 - 奎松市1-3 年經驗本科全職
分享

職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 節日禮物

  • 健康保險

    健康維護組織

簡介

  • Professional Call Handling: Promptly answer and manage inbound/outbound calls with courtesy and professionalism, addressing patient concerns and inquiries effectively.
  • Appointment Management: Accurately schedule, confirm, and modify patient appointments while communicating relevant pre-visit requirements such as insurance documents or medical history.
  • Insurance Coordination: Verify insurance information and collaborate with billing partners and departments to resolve related inquiries.
  • Customer-Centric Service: Provide empathetic and knowledgeable support, ensuring first-call resolution and a positive patient experience.
  • Cross-functional Collaboration: Coordinate with internal departments (Operations, Logistics, Sales) and external providers to ensure efficient service delivery and patient satisfaction.

職位要求

  • Active Philippine-Registered Nurse (PHRN) license
  • Minimum 1 year of hospital or direct patient care experience (Company/Clinic Nurse with COE accepted)
  • Excellent verbal communication skills
  • Ability to handle confidential information with integrity
  • Strong judgment and problem-solving skills in a high-volume, patient-focused environment
客戶服務溝通技巧Scheduling SkillsAppointment SkillsMedical KnowledegeDirect Patient Care問題解決Technical Proficiency
Preview

Kirby Del Poso

OwnerMetHealth

今天回覆 0 次

工作地址

Robinsons Bridgetowne. H3VH+RX6, Quezon City, 1110 Metro Manila, Philippines

發布於 26 May 2025

猜你想看

查看更多

MetHealth

無需融資

51-100 人

醫療保健

查看熱招工作

舉報

Bossjob安全提醒

若該職位需要您出國工作，請提高警惕，並小心詐騙。

如果您在求職過程中遇到雇主有以下行為， 請立即檢舉

  • 扣留您的身分證件，
  • 要求您提供擔保或收取財產，
  • 迫使您投資或籌集資金，
  • 收取非法利益，
  • 或其他違法情形。