Customer Service Supervisor
Gilas Gaming Philippines Inc.
職位描述
福利待遇
津貼
餐補
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康維護組織
休假和請假
產假和陪產假, 病假, 單親假, 女性特殊假, 休假
簡介
- Oversee customer service team to ensure high-quality support.
- Train and mentor staff to enhance performance and service delivery.
- Resolve escalated customer issues and complaints efficiently.
- Monitor key performance metrics to drive improvements.
- Develop and implement customer service policies and procedures.
- Coordinate with other departments to streamline operations.
- Oversee customer service teams, handle escalated issues, and ensure quality service.
職位要求
- Educational Qualifications: Bachelor's degree in Business Administration or related field.
- Experience Level: 3-5 years of experience in customer service, with supervisory experience preferred.
- Skills and Competencies: Strong communication, problem-solving, and leadership skills.
- Working Conditions: Office environment, occasional stress from dealing with customer complaints.
- Qualities and Traits: Empathetic, organized, and capable of motivating teams.
Jermay Mallannao
HR ManagerGilas Gaming Philippines Inc.
活躍於七天內
工作地址
12 th Floor, 1 Aseana Ave. 1 Aseana Ave, Parañaque, 1701 Metro Manila, Philippines
發布於 28 May 2025
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