• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Assist customers with product selection, order processing, and service-related questions.
• Maintain a thorough understanding of the company's products and services to provide accurate information.
• Document customer interactions and resolve complaints in a timely manner.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Responsibilities and Duties: Ability to multitask and manage time effectively.