• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries, product information, and troubleshooting.
• Document customer interactions accurately in the system.
• Resolve customer issues in a timely and professional manner.
• Develop a strong knowledge of the company's products and services.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in customer service preferred
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving abilities and active listening skills
• Working Conditions: Must be able to work in a fast-paced environment