Customer Service Representative
Miranda HR
職位描述
福利待遇
員工表彰與獎勵
節日禮物, 獎勵機制
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
人壽保險
職業發展
工作培訓
- Handle inbound and outbound calls, emails, or chats to assist customers with inquiries and concerns.
- Provide accurate information about products, services, and company policies.
- Resolve customer issues efficiently while ensuring a positive customer experience.
- Escalate complex concerns to higher-level support when necessary.
- Maintain professionalism, empathy, and courtesy in every customer interaction.
- Document customer interactions and transactions accurately in the system.
- Meet performance metrics such as response time, quality, and customer satisfaction.
Reena-Lyn Cruz
HR OfficerMiranda HR
活躍於三天內
工作地址
0000, SM Cyber Makati One. 373 Sen. Gil J. Puyat Ave, Makati City, 1209 Metro Manila, Philippines
發布於 17 September 2025
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