Customer Service Representative
Bossjob
職位描述
簡介
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with product information and order status.
- Resolve customer complaints and provide effective solutions.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- Meet performance metrics and provide feedback for improvement.
職位要求
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years of experience in customer service or account management.
- Skills and Competencies: Strong customer service and problem-solving skills, excellent people skills, and technical proficiency.
- Working Conditions: Fast-paced environment requiring adaptability and teamwork.
- Qualities and Traits: Strong work ethic, empathy, and a positive attitude.
Shania O.
Client Success ManagerBossjob
今天回覆 1 次
工作地址
Bossjob Philippines. 22/F, SM Aura Tower, 4 McKinley Pkwy, Taguig, Metro Manila, Philippines
發布於 24 June 2025
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