• Serve as a primary point of contact for employee concerns, grievances, and workplace conflicts.
• Investigate employee complaints and allegations of misconduct, discrimination, or harassment; document findings and recommend appropriate actions.
• Advise managers and supervisors on employee relations best practices, policy interpretation, and disciplinary actions.
• Collaborate with HR and legal teams to ensure compliance with federal, state, and local employment laws.
• Support performance management processes, including coaching, corrective actions, and termination decisions.
• Develop and deliver training programs on workplace behavior, conflict resolution, and company policies.
• Analyze trends in employee relations issues and recommend solutions for improvement.
• Maintain accurate and confidential employee records and documentation.
• Participate in the development and implementation of HR policies and procedures.
• Support organizational change efforts and help manage employee communication during transitions.

• Job Title: Employee Relations Specialist
• Educational Qualifications: Bachelor’s degree in Human Resources, Business Administration, or related field.
• Experience Level: 3-5 years of experience in employee relations or HR roles.
• Skills and Competencies: Strong communication, employee relations, coaching, and leadership development skills; proficiency in HR business partnering and organizational development; computer literate.
• Responsibilities and Duties: Manage employee relations issues, facilitate coaching sessions, support leadership development initiatives, and partner with HR on organizational strategy.
• Working Conditions: Standard office environment; may involve occasional travel.
• Qualities and Traits: Strong interpersonal skills, problem-solving abilities, and a commitment to promoting a positive work culture.

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
• 3–5+ years of experience in employee relations or human resources.
• Strong knowledge of employment laws and HR practices.
• Excellent communication, mediation, and conflict resolution skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in HRIS and Microsoft Office Suite.
• HR certification (PHR, SHRM-CP/SHRM-SCP) is a plus.