KMDC Employment Services Customer Service Representative/ Technical Support Representative

KMDC Employment Services

Urgente

Дин26.6-53.2K[Mensual]

En el sitio - Baguio<1 Yr ExpAlta/Senior High SchoolTiempo completo

Permisos
Comida permitida, Permiso de transporte
Reconocimiento y Recompensas de Empleados
Bono de rendimiento, Regalos de Aniversario, Empleado del Premio Mes, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
Cuidado de salud en el sitio, HMO
Beneficios Beneficios
Viaje anual de la empresa, Membresía de Gimnasio, Milla de dormir
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Abandonar maternidad y paternidad, Salir por enfermedad, Salida por vacío

Handle high volume inbound/outbound calls with professionalism and courtesy following Company guidelines.
Provide accurate information to customer inquiries, ensuring high levels of customer satisfaction.
Maintain detailed records of customer interactions and transactions.
Resolve issues efficiently, escalating complex cases to management.
Meet personal/team qualitative and quantitative targets within our BPO & Call Center industry standards.

Must be 18 - 50 yrs. old
JHS & HS grad.(Old curriculum) Must have at least 6mos. Call center experience
College Graduate (No exp. needed)
Skills and Competencies: Effective communication, basic computer proficiency, and customer service orientation.
Responsibilities and Duties: Answering calls, addressing customer inquiries, and providing solutions to issues.
Qualities and Traits: Patience, empathy, ability to work under pressure, and attentiveness to customer needs.

Idioma InglésServicio al cliente