• Manage appointment scheduling for customer service representatives.
• Coordinate and communicate with clients to gather necessary information.
• Maintain an organized calendar and ensure timely follow-ups.
• Assist in resolving scheduling conflicts and managing changes.
• Provide excellent customer service and support to clients over the phone and via email.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1–3 years in a similar role
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Proficient in using scheduling software and CRM systems
• Qualities and Traits: Detail-oriented and organized with a proactive approach
• Working Conditions: Ability to work in a fast-paced environment