• Provide outstanding customer service through phone, email, and chat.
• Assist customers with inquiries, issues, and product information.
• Maintain a positive and empathetic attitude toward customers.
• Handle customer complaints and provide appropriate solutions and alternatives.
• Document customer interactions in the company's system.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required; entry-level position
• Skills and Competencies: Strong communication skills, problem-solving abilities, and attention to detail
• Qualities and Traits: Patience, empathy, and a customer-oriented mindset
• Working Conditions: Duties performed in a fast-paced office environment