• Provide exceptional customer service over the phone and through online communication channels.
• Assist customers with inquiries, complaints, and provide solutions in a timely manner.
• Schedule appointments and manage customer follow-ups effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes and workflow.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of customer service experience
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Proficient in call center technology and customer service software
• Qualities and Traits: Strong problem-solving skills and adaptability
• Qualities and Traits: Ability to work in a fast-paced environment