Customer Service Representative

Edralink Internet Installation Services

Дин32.5-49.6K[Monthly]
On-site - PampangaNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Sick Leave

Read More

WE’RE HIRING! | Telco Account

Location Address: Balibago McArthur Highway Angeles City

Work Arrangement: Onsite

Application Process: Onsite

Start Date: November Class

Educational Attainment: High School Graduate or Higher


Requirements:

  • With or Without BPO Experience
  • Good Communication Skills (English)
  • Amenable to work onsite
  • Willing to work on shifting schedules, weekends, and holidays
  • Can handle customer inquiries in a professional and courteous manner
  • Strong problem-solving and multitasking abilities


Responsibilities:

  • Handle inbound and outbound customer calls related to Telco services (mobile, internet, or billing concerns)
  • Provide accurate information and solutions to customer inquiries or complaints
  • Update and maintain customer records in the system
  • Ensure first-call resolution and meet performance metrics
  • Demonstrate empathy, patience, and professionalism in every customer interaction
  • Collaborate with internal teams to resolve complex issues
  • Attend training sessions and team meetings to stay updated with new products and policies


Salary Package: Up to ₱29,000 + Night Differential + Performance Incentives


Perks and Benefits:

  • HMO (Health Card) upon regularization
  • Paid Training
  • Performance Incentives and Monthly Bonuses
  • Career Growth Opportunities
  • Government-Mandated Benefits (SSS, PhilHealth, Pag-IBIG)
  • Fun and Supportive Work Environment


Remarks:

Looking for a fresh start or a career upgrade? Join one of the top Telco Accounts in Taguig BGC! Limited slots for the November class — apply now and start your journey with us!

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Edralink Internet Installation Services

HR OfficerEdralink Internet Installation Services

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Working Location

Sutherland Recruitment Office. Lot 4, Block 2 Mon Tang Ave., Angeles, Pampanga, Philippines

Posted on 13 November 2025

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