Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and professionally.
- Maintain customer records and document interactions.
- Collaborate with team members to enhance customer satisfaction.
- Foster positive relationships and ensure a high-quality experience.
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Proficient in English, strong customer service skills, excellent problem-solving abilities, effective team player.
- Responsibilities and Duties: Assist customers, resolve inquiries, maintain records, and support team objectives.
- Working Conditions: Comfortable office environment; may involve occasional overtime.
- Qualities and Traits: Friendly, organized, empathetic, detail-oriented, and proactive.
Marc Angelo Tiolengco
Recruitment SpecialistMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
ATC BPO1 Corporate Center Building. Alabang Town Center, 1770 Madrigal Ave, Muntinlupa, Metro Manila, Philippines
Posted on 12 November 2025
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